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FAQ

Q. How to clean my SAND FILTER?

Q. How to clean my DE FILTER?

Q. How to clean my CARTRIDGE FILTER?

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Q.When I should open my pool?

It's never really too early to open your pool as long as you don't have freezing temps. the longer you wait the higher your chance of taking the cover off and find green pool because of the water warming up.

Q. How long should my pool pump run each day?

The water circulation is the most important component in keeping your swimming pool water clean.

Best : 24/7

Min : 8 hours per day

Q. How often I should clean my filter?

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It's depence several factors: the size of the pool, size of your filter, the type of your filter. Always check the  pressure clock locate on the filter for higher pressure in the filter

Q. I have noisy pump. Why?

1) Blocked suction line ( check skimmers, main drain and pump basket )

2) The motor bearings are failing and motor needs to be rebuild or replaced

Q. If I have a pool service, do I still need an automatic cleaner? 

An automatic pool cleaner can assist in keeping your pool bottom cleaned between visits.

Q. If I have a pool service, do I still need to empty the skimmer baskets?

Yes. If your basket are overflowing the leaves will impair the water circulation and your pump will run dry.

Q. What is free chlorine and what is combined chlorine?

1) Free Chlorine is the active available disinfectant in the water. It's the sum of the HOCL (Hypochlorous acid) and OCL (Hydrochlotite Ion).

2) Combined chlorine is theresult of free chlorine reaching with ammonia or organic nitrogen compounds. Urine , sweat and the environment are sources of ammonia.

Q. Who are the factors that contribute to balanced or unbalanced water?

1) pH

2) total alkalinity

3) calcium hardness

4) temperature

5) TDS (total dissolved solids)

Q. Can I have more information about pH factor?

pH (potens hydrogen) .As a water balance factor, pH has the most impact on properly balanced water and comfort of swimmers. The ideal range for for pH is 7.4 to 7.6 (pH of tears from human eye is 7.5) acceptable range is 7.2 to 7.8.

Problems:

 If pH is low => CORROSIVE WATER: etching of pool/spa surface, corrosion of metals, staining of surface walls. OTHER PROBLEMS: chlorine loss, wrinkles in vinyl liners, eye/skin irritation

​If pH is high=> SCALING WATER: clogged filters, clogged heater elements, reduced circulation, cloudy water. OTHER PROBLEMS: chlorine inefficiency, eye/skin irritation.

Q. Can I have more information about total alkalinity?​

Total alkalinity is the measure of ability of water to resist change in pH. Total alkalinity is like an anchor for keeping pH where it should be.The ideal level for total alkalinity is 80 to 120 ppm.​

Problems:

If total alkalinity is low=>pH BOUNCE: etching of pool/spa surface, staining of surface walls, heater failure.

if total alkalinity is high=> pH LOCK: cloudy water, rough pool/spa surfaces, clogged filters, clogged heaters elements, reduced circulation.

Q. Can i have more information about calcium hardness?

Calcium hardness of pool/spa water is measured as calcium carbonate (CaCO3), which when not in solution is called scale.Calcium carbonate is not very soluble and easily drops out of solution unless water balance is maintained. The ideal level for calcium hardness is 200 to 400 ppm.

Problems:

If calcium hardness is low=> CORROSIVE WATER: etching of pool/spa surface, staining of surface walls, heater failure.

If calcium hardness is high=> SCALING WATER: rough pool/spa surface,clogged filters, cloudy water, clogged heater elements, reduced circulation, eye/skin irritation.

Q. Can I have more information about TDS (total dissolved solids)?

Total dissolved solids (TDS) is the total weight of all soluble matter in the water. the TDS concentration can be derived by measuring the electrical conductivity of water. Dissolved charged ions add to the water's conductivity. Contaminants that are neutral are not measured using the conductivity method. The lower the water's conductance, the more "pure" the water.

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